Thank you so much for your service! It was fabulous. Everything went without hitch and it was so nice to relax and let you find the best deal for us. Lisa - Southland
Hi Rosann,. Thanks heaps for helping the kids organise their travels! I'm very impressed with your professionalism & communication. You made this very easy for the kids & helped settle their nerves & anxiety getting things sorted. Sandra
Great service as always and I would highly recommend you to anyone. Mike - Dunedin
It is very hard to find a travel agent who is so detail-focussed that every part of your trip is organised accurately and competently. Rosann is that travel agent. She makes sure you are never stranded without support, whether it's your own fault or circumstances beyond your control. She has such great ideas for places you would never find on your own - which is how we found ourselves standing on the lip of an active volcano in Vanuatu with lava cascading all around us. An awesome sight that we will never forget. Everyone I know who uses Rosann also raves about her. If you're looking for the best travel agent around, she's the one to choose! Lynnaire and Matt.
I really CAN"T SAY ENOUGH about how awesome Rosann and Vince are. I have flown heaps but recently my husband and I decided to go on our first "hot holiday" as a sort of belated honeymoon. With Rosann's help we decided to go to Vanuatu. She organised everything, gave us heaps of options (price and activities) and was really helpful.
We were set to fly to Auckland on Sat March 14th and to Vanuatu the following morning- and on Friday night, the 13th March, Cyclone Pam swept through Vanuatu and devastated the whole island. We felt really sad for the people of the island but also gutted because we were really looking forward to this holiday and weren't sure what was going to happen now.
On the Saturday morning, Rosann was on the phone with me first thing- reassuring me that we would get our holiday no matter what! She sorted us out with an alternative trip to Samoa instead- clear of danger and still hot! We were able to keep our flight to Auckland and left for Samoa the next day.
We had the most amazing holiday at a beautiful resort that Rosann sorted out for us. The whole time we kept saying "Thank God we booked with Rosann" because otherwise we wouldn't have known how to organise something like this so quickly, and also would have needed to sort out all the insurance, etc. As it was, we got to relax, she sorted out our insurance and refunds while we were away, and everything worked out.
What our clients say
The best recommendation of our service is from our loyal customers who return year after year in the knowledge that their holidays dreams will be taken care of down to the last detail. No matter how careful the planning, things sometimes go wrong and we are just a phone call away to resolve or perhaps assist with the unexpected - try talking to the internet !